workplace management

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The Importance Of Customer Service Training

The icing on top of the cake, however, which will actually break the ice with the potential customer is effective Customer Service trai. Studies have revealed some eye-opening facts that must make all of us pause and assess the huge impact of Customer Service on our clients, and consequently, the business. Customers are your brand, […]

EI Design – Celebrating 17 Years Of Transforming Learning

EI Design – Celebrating 17 Years Of Transforming Learning infographic Awarded Gold in the Top eLearning Companies for 2018 17 Years of Learning and Performance Solutions Expertise Our customer base – 22 countries, 25+ industry verticals 48% New Customer Acquisition Rate A year-on-year growth rate that’s double than the industry average Obtained CMMI Level 3 […]

How to Effectively Manage a Multi-generational Workplace Infographic

How to Effectively Manage a Multi-generational Workplace Infographic Perhaps more than ever, today there is a multi-generational workplace. Due to an unfavorable economic climate, relatively few Baby Boomers and Gen Xers are retiring these days. This leaves many managers with the challenge of managing teams made up of employees from distinctly different generations, each with unique […]