Some customers are more valuable than others. But just how more valuable? The longer a customer stays a customer, their value to you as a business continues to grow over time. For instance, as a loyal customer to Pinkie’s Bakery twice a week, in over a year, I will contribute over $624 to their revenue. If I […]
How To Enhance Customers' Omnichannel Experience—Infographic Customers don't like it when companies can't remember who they are. 87% of market analysts say Customer Experience is extremely important for brand loyalty. Have We Met Before? The Problem With Omnichannel Customer Experience Restating or reentering information wastes customers' time and makes them feel like the company doesn't […]
7 Reasons To Use Salesforce For Your Business - Infographic With the success of cloud-based CRM system, Companies started moving towards cloud solutions and they are able to explore just the endless opportunities like never before. Today, Companies can market their product or server over the cloud and able to reach more customers that were […]
25+ Essential Data-Driven Customer Service Tips Infographic Customer service is a relatively new concept in the business atmosphere. With the innovation of business and technology, consumers now expect more care and attention from companies. It’s not just a transaction anymore, it’s a relationship. You can foster and maintain these relationships with your customers by tailoring […]
CRM Predictions 2018 Infographic Business and the ways business is done is evolving at a lightning pace. While a lot is been speculated in the domain of IoT and Artificial Intelligence but CRM will continue to evolve and play a significant and imperative role in the domain of business. The coming year promises new opportunities as […]
