Effective Help Desk Knowledge Base Infographic

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Effective Help Desk Knowledge Base Infographic How to Build an Effective Help Desk Knowledge Base Infographic

Posted on June 19, 2017

How to Build an Effective Help Desk Knowledge Base Infographic Here is an infographic on how to build an effective help desk knowledge base (KBase) to improve agent productivity and customer satisfaction. Best practices included. What is knowledge base? A knowledge base (KBase) is an organized repository of relevant data, structured with IT best practices […]