Top 5 Features of an Extended Enterprise LMS Infographic

Extended Enterprise (EE) learning is any training effort targeted at your non-employees with the goal of impacting measurable behavior change. Every industry globally uses some form of EE learning and they all have the same fundamental challenge. Extended enterprise users are voluntary users and thus need to be treated differently – better than employees.

All extended enterprise audiences are voluntary but to differing degrees. You can make your employees take training but you can’t make the EE voluntary learners do anything. Organizations need to make voluntary learners want to take content, pay for content and come back and do it again and again. As a result, experts in extended enterprise learning need to be equally skilled in business, marketing and measuring success as well as the traditional learning technology skill set.

Extended enterprise learning is facilitated by a Learning Management System (LMS) to keep track of all your users, content and the relationship between the two. For over twenty years corporate organizations have been using LMSs and eLearning to provide mandatory and self-service training to their employees. Historically, LMS systems were successful in reducing training delivery costs and ensuring regulatory compliance but they fell woefully short in engaging learners, being easy to use or facilitating ecommerce. They were all about saving money.

The Top 5 Features of an Extended Enterprise LMS Infographic presents how the new cloud LMSs leverage the advances in technology to finally facilitate engagement with global extended audiences at a fractional cost in comparison traditional LMSs. With these hurdles removed organizations are focusing on delivering a measurable impact through external training and they can prove it.

Top 5 features of an Extended Enterprise Learning Management System

1. Cloud LMS

70% of companies reinvested money saved thanks to the Cloud
Source: PC World

2. Customer Relationship Management (CRM)

Gartner predicts: CRM will be a $36B market by 2017
Source: Forbes.com

3. Mobile Enabled

5 years CAGR: 18.2%
Worldwide Mobile Learning Market: $8.7 billion in 2015, $12.2 billion by 2017

4. Consumer Based Interface

86% of buyers will pay more for better customer experience
Source: Customers 2020

5. Social Learning
51% of executive respondents indicated that they use Web 2.0 technologies to increase the speed of access to knowledge for their channel partners
Source: McKinsey