Steps To Select The Right eLearning Vendor—Infographic
Hiring an eLearning partner is not an easy task. Vendors need to be evaluated based on several parameters. Basically, when considering an eLearning vendor, training managers look for the 3 basic benefits of optimal cost, effort, and value for money. They are also looking for a collaborative partnership that will benefit them long-term.
Here are 4 crucial steps when selecting an eLearning vendor.
1. Getting The RFP Right
Write a clearly worded Request For Proposal, or RFP, which contains your business profile, training needs, target audience, performance goals, and technical requirements. The response to your RFP by vendors and your accurate evaluation will ensure you get the best value for your investment.
A few best practices:
- Be precise in your requirements.
- Follow a standard format when writing.
- Include details of the expected responsibilities from your side and the vendor's and provide guidelines on preparing the proposal to the vendor.
- Ask questions to get details on the eLearning vendor's business, scope of work, number of employees, details of eLearning project teams, and the vendor's ability to meet deadlines.
- Provide a timeline for the project and the budget. Avoid specific pricing details and give the vendor enough time to respond.
- Give exact instructions to potential vendors on the structure of the proposal. This will make it easy to compare and evaluate all proposals.
2. Being Specific In Your SoW
The Statement of Work, or SoW, clearly defines what the eLearning vendor has to deliver. The requirements in the SoW give an opportunity to both parties to interact and arrive at a better understanding of the expectations of both sides, so make sure you leave no room for ambiguity.
3. Evaluating Vendors Based On Their Responses To The RFP
Set the selection criteria for choosing the right vendor. To make an intelligent comparison, provide weightage to each criterion and assess each vendor based on their response to these criteria and give a total score. But before that, conduct a vendor review meeting where vendors can ask questions and clarify their doubts related to the RFP. Also, consider key factors such as the vendor's experience in eLearning development, scalability, price, quality, and turnaround time.
4. Requesting For A PoC
Request for a Proof of Concept, or PoC, from shortlisted eLearning vendors. A PoC helps you evaluate their capabilities, their interest in the project, and the keenness to work with you.