7 Innovative Performance Support Tools Infographic
Performance Support Tools or PSTs are learning aids meant to help employees with on-the-job support at the precise moment of their need. They are designed to support and guide employees when at work.
They are easily available and usually embedded directly into the learners’ workflow helping organizations provide the required task support and up the productivity quotient of their employees.
Performance Support Tools (PSTs) are informal in nature and much to the learners’ liking, they help them learn and work simultaneously. Performance Support Tools (PSTs) are a learners’ delight as they:
- Help them perform their tasks without having to seek external help.
- Cut down on time that would otherwise have been wasted by experienced employees helping the lesser experienced employees.
- Help new employees complete their tasks in quick time and with the desired quality, especially when formal training is not available.
- Can be used to help new employees understand complex tasks and processes in a simplified way.
- Are a great way to learn about new systems, upgrades, or when something is being introduced afresh in the workflow/process.
7 Innovative Performance Support Tool Formats To Boost Your Workforce Performance
- Mobile Apps
Mobile Apps are one of the delivery formats that offer the additional flexibility to the learners, one can access the eLearning courses offline once after downloading it on their mobile devices.
- Interactive PDF
This format can be effectively used to convert lengthy information into a visually appealing, quick and easy to navigate format. The PDFs can be accessed from all devices and you can integrate audio/video elements into the same document.
- eBook (HTML Compatible)
This format provides identical features as the Interactive PDF but provides extensions of SCORM packaging. Due to this, organizations get the added advantage of being able to track the learners' usage, which is not possible with interactive PDF.
- Kinetic Text/Animations
Sometimes simplicity speaks for itself. This approach uses Kinetic text to convey the message with the use of typography, animation, and simple sound effects or voice over that can create an immersive experience.
- Whiteboard Animations
You can create high impact videos using a creative story with pictures being drawn on a whiteboard along with conceptual graphics and audio. Simple illustrations and concise audio drives the message very effectively.
Learners respect experts. Whether it's a classroom tutor, eLearning guide, or workplace mentor, we are used to learning to and respecting expert views. These can be made more effective by enhancing them visually.
These are Short episodes of audio or video that are the perfect example of a mobile delivery resource - brief, targeted, and entertaining; to be watched/listened to while in a train on the way to work or to kill time before a meeting.