Diagnosing Employee Development Needs Infographic

Diagnosing Employee Development Needs Infographic

Diagnosing Development Needs

Gap

Knowledge

What It Is

• What they know
• The information they need to be successful

Questions To Ask

• Do they need additional information?
• Do they need to increase their knowledge around a particular subject area?

Development Tactics

Education: training, academic/professional development, subject matter research, reading

Gap

Skill

What It Is

• What they do
• Behavior they exhibit

Questions To Ask

• Do they know how?
• Can they demonstrate the skill/behavior?
• Have they used the skill successfully in the past?

Development Tactics

Experience: impact projects, stretch assignments, peer coaching, observational learning

Gap

Values/mindset

What It Is

• The way they think
• What they believe

Questions To Ask

• Are their values aligned with those of the organization, if not are they willing to compromise?
• Are they philosophically aligned with the strategic direction of the company; if not are they willing/able to change their mindset?
• How is their point of view helping them achieve their goal or how is it getting in their way?
• Do they have a learning mindset?

Development Tactics

Exposure and exchange: coaching, mentoring, feedback, self-reflection, presenting, industry/professional organizations

Gap

Personality/Intelligence

What It Is

• How they are hard-wired
• Inherent attributes

Questions To Ask

• Do they demonstrate insight?
• Can they change, do they want to change?
• Do they have the inherent attributes needed?
• Are there job aids that would help?
• Can their job/responsibilities be altered - so others may be able to compensate for their weakness?

Development Tactics

Self-awareness: assessment, coaching, self-study/practice, structured job aids to use in place of capacity, role rotation, reading, journaling of insights